312 E 4th Street, Frederick, Maryland 21701
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    • Home
    • Schedule an Appointment
    • Specials
    • Fleet Services
    • Our Partners
    • BLOG
    • About Us
    • FAQs
  • Home
  • Schedule an Appointment
  • Specials
  • Fleet Services
  • Our Partners
  • BLOG
  • About Us
  • FAQs
Doug's Automotive Services

Frequently Asked Questions

Please reach us at 301-509-2131 if you cannot find an answer to your question.

Our diagnostic fee is $150 and covers a full hour of time. This allows for your technician to properly diagnose your vehicle and give recommendations. Whether it is a concern regarding noise, drivability, warning lights or something else, this is usually where we start. Unlike other shops, if we don’t use the whole hour, we don’t charge for the whole hour.


 Yes, but we do charge a higher labor rate.


An evacuate & recharge is an A/C service that uses a professional machine to get any remaining freon and condensation out of the system, then recharging it to EXACTLY the correct level. When this service is done, we put a UV dye into the A/C system so any freon leaks can be identified. Since freon is a gas, if you have a leaking component, it cannot be identified without adding dye to the system.


If the freon level is more than halfway empty, the A/C compressor will not turn on.


Typically, if you’re A/C is not blowing cold air, an evac & recharge is where we begin.


Yes! We can do an alignment on a variety of vehicles. Our alignment rack is rated for up to 10,000 pounds. We also offer alignments on classic and performance vehicles as well.


NO! Doug's Automotive Services is happy to accept card payments without any fees.  (Visa, Mastercard, AMEX & Discover!)


Yes! There is an after-hours drop off/pick up box outside the main office. We offer mobile payments in case you can’t make it here before we close!


There are hundreds of places within walking distance!! Since we are located in Downtown Frederick, Carroll Creek and Market Street are only a short walk away.  Enjoy a nice walk, the library, or countless restaurants. 


 Yes! As a Technet repair shop, we offer 6 months of promotional financing through Synchrony Bank. 


https://www.synchrony.com/mmc/CQ232225300


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